Razer kraken tournament edition problem | Razer Insider
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Razer kraken tournament edition problem

  • 28 November 2019
  • 1 reply
  • 2 views
I've run into this problem where I won't get any sound whatsoever when following the instructions in the booklet:





  • Select Razer Kraken TE - Chat and set it as Default Communication Device.





  • Select Razer Kraken TE - Game and set it as Default Device.



Doing this makes it so I literally have no sound on my PC; however, when I just set Razer Kraken TE - Chat as Default Device I get sound perfectly.

Also the booklet picture states that both Razer Kraken TE - Chat and Razer Kraken TE - Game should be recognised by the system as headphones. At my case only Razer Kraken TE - Chat is recognised as headphones and Razer Kraken TE - Game is recognised by the system as speakers.
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1 Reply

Razer.Speedcr0ss
Userlevel 7
Hey there! Sorry to hear about your headset's concern. Have you updated your Razer Kraken TE and your Razer Synapse 3.0 recently? Does the Razer Synapse detect your headset?
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