razer kraken tournament edition thx spatial audio... | Razer Insider

razer kraken tournament edition thx spatial audio...


making games like csgo, modernwarfare etc. sound super muffled and crackly. This makes the thx spatial audio part(A key selling point of this headset) unusable. Has anyone found a solution to this other than just turning thx off?

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7 Replies

Userlevel 7
RobstersGaming
I contacted support reinstalling drivers fixed the issue thank you :)

Well played! I'll be locking this as resolved then. Do shoot me a PM should this ever reoccur. See you around!
Razer.Caziel
Do you mind putting up a screenshot of that and of your Windows sound settings? I'd like to see which devices, are available and which are currently enabled/disabled.

I contacted support reinstalling drivers fixed the issue thank you 🙂
Userlevel 7
Do you mind putting up a screenshot of that and of your Windows sound settings? I'd like to see which devices, are available and which are currently enabled/disabled.
Razer.Caziel
I'm talking about any and all sound enhancements available on Synapse and on Windows sound settings. Here's how to check if you have Windows Sonic:


For me it shows spatial sound off instead of windows sonic
Userlevel 7
I'm talking about any and all sound enhancements available on Synapse and on Windows sound settings. Here's how to check if you have Windows Sonic:

Razer.Caziel
This usually happens when you have other audio enhancements enabled, so please temporarily turn them off. By any chance, do you have Windows Sonic installed?

How do I check to see if Windows sonic is installed and what enhancements are you talking about?
Userlevel 7
This usually happens when you have other audio enhancements enabled, so please temporarily turn them off. By any chance, do you have Windows Sonic installed?