Razer kraken v2 Pro, mic mute button also making a sound mute to happen when used? | Razer Insider
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Razer kraken v2 Pro, mic mute button also making a sound mute to happen when used?

  • February 19, 2019
  • 5 replies
  • 11 views
S
Hi I run on windows 10 and got a razer kraken but when I use the button on it to mute my mic my sound on my desktop also mutes it self as if you using the hot keys for it I tried removing access to it and resrting my pc and reinstalling drivers but none worked if you can help will be nice.
Stanull
RacianVD
AlphaTay
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5 Replies

R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • February 20, 2019
Hello! That's odd. Have you tried using it with another PC to see if the same thing happens?
M
1 person likes this
  • M
    mjmdabbing
S
Razer.RedPanda
Hello! That's odd. Have you tried using it with another PC to see if the same thing happens?
yes I have and it did not on the other pc
M
1 person likes this
  • M
    mjmdabbing
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • February 21, 2019
Thanks for the reply. When did you notice the issue? Does the other PC run on Windows 10 as well?
M
1 person likes this
  • M
    mjmdabbing
S
Razer.RedPanda
Thanks for the reply. When did you notice the issue? Does the other PC run on Windows 10 as well?
As far as I know it is on windows 10, It started when I got them on the razer blade-2018
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • February 24, 2019
Thanks for the reply. Please send over the serial numbers of both the Blade and the Kraken top me through a PM. Let's continue there. Make sure to include the link to this thread as well.
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