Hello all,
i just got my self a kraken v3 hypersense after using it a day i noticed there was a static noise on left ear all the time and it is annoying i googled and foundout few people fixed this issue by firmware update,
When i tried the update my firmware it keep saying “firmware update failed, please reconnect your device and click retry” when i do that same thing happens again and again,
So far i tried all the usb ports 2.0/3.0/3.2 etc.. on my mono even tried the front panel nothing changes
also i tried with closing everything that i can from task manager still same,
also i tried to update from different computer without any other razer product or sofware installed/pluged in nothing changes,
i am realy frustrated i had a problem with razer keyboard years ago it was malfunctioning it took me 5-6 weeks to get my money back (i am living in Turkey returning stuff is not easy, i asked the shop that i got headset and they say if it used we cant take it back) got 4 products at the same time i wanted to all of them be razer(mause keyboard headset mausepad) and now i am facing problems with PREMIUM brand again i just want a solid working product nothing more..
Also i saw that many people opened topics here and reddit aswell and nothing was helpfull from them i tried everything i can do.
Please RAZER fix my stuff!