Razer Kraken V3 X mic not working | Razer Insider
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Hi, I just bought a new laptop and new razer kraken v3 x. The headset audio work properly but the mic is not working. I can hear a bit of noises but its not clear at all and sounds broken. I have tried several way to fix it:

 

- I have tried to install the software but its also not detecting my headset. 

- I have uninstall my valorant vanguard and Sypnapse still does not detect my device.

- I have download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers, then re install my Synapse but its not working 

- I have make sure from device setting that my audio driver is updated

- I have making sure my windows is updated

- I tried the headphone on another device and it work perfectly but as soon as i plug it into the new laptop the sound becomes horrible

- I tried to use another headphone on my new laptop and its also working fine.

 

 

Hi IOLITERoseQuartzsharp165,

I replied to your PM and thanks for sharing your concern here. 

eems you've already tried several troubleshooting steps for your Razer Kraken V3 X having a microphone issue. To further isolate, please try some additional steps to fix the problem:

1. Check Audio Settings in Windows:

  • Right-click on the speaker icon in the taskbar and select "Sound settings."
  • Under the "Input" section, make sure the Razer Kraken V3 X is selected as your input device.
  • Click on "Device properties" and check the volume level, and that the device is not muted.

2. Adjust Privacy Settings:

  • Go to Settings > Privacy > Microphone.
  • Ensure that microphone access is enabled and that apps you want to use the microphone in have permission to access it.

3. Disable Exclusive Mode:

  • In the "Sound settings," go to "Manage sound devices," select your Kraken mic, then click on "Properties."
  • Under the "Advanced" tab, uncheck "Allow applications to take exclusive control of this device" and click "OK."

4. Try a Different USB Port:

  • Plug your headset into a different USB port. Sometimes the issue can be related to a specific port.

5. Reinstall USB Drivers:

  • Open Device Manager (right-click on the Start menu).
  • Expand the “Universal Serial Bus controllers” section, right-click each USB controller, and select "Uninstall device." Then, restart your computer, and Windows should automatically reinstall the drivers.

6. Run the Audio Troubleshooter:

  • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
  • Run the "Recording Audio" troubleshooter to see if it identifies any issues.
     

​​*Thread locked to curb the conversation to PMs.

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