Razer Kraken V3 X mic not working | Razer Insider
Skip to main content
Question

Razer Kraken V3 X mic not working

  • 26 October 2024
  • 1 reply
  • 94 views

IOLITERoseQuartzsharp165

Hi, I just bought a new laptop and new razer kraken v3 x. The headset audio work properly but the mic is not working. I can hear a bit of noises but its not clear at all and sounds broken. I have tried several way to fix it:

 

- I have tried to install the software but its also not detecting my headset. 

- I have uninstall my valorant vanguard and Sypnapse still does not detect my device.

- I have download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers, then re install my Synapse but its not working 

- I have make sure from device setting that my audio driver is updated

- I have making sure my windows is updated

- I tried the headphone on another device and it work perfectly but as soon as i plug it into the new laptop the sound becomes horrible

- I tried to use another headphone on my new laptop and its also working fine.

 

 

Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Aero
  • 2532 replies
  • October 26, 2024

Hi IOLITERoseQuartzsharp165,

I replied to your PM and thanks for sharing your concern here. 

eems you've already tried several troubleshooting steps for your Razer Kraken V3 X having a microphone issue. To further isolate, please try some additional steps to fix the problem:

1. Check Audio Settings in Windows:

  • Right-click on the speaker icon in the taskbar and select "Sound settings."
  • Under the "Input" section, make sure the Razer Kraken V3 X is selected as your input device.
  • Click on "Device properties" and check the volume level, and that the device is not muted.

2. Adjust Privacy Settings:

  • Go to Settings > Privacy > Microphone.
  • Ensure that microphone access is enabled and that apps you want to use the microphone in have permission to access it.

3. Disable Exclusive Mode:

  • In the "Sound settings," go to "Manage sound devices," select your Kraken mic, then click on "Properties."
  • Under the "Advanced" tab, uncheck "Allow applications to take exclusive control of this device" and click "OK."

4. Try a Different USB Port:

  • Plug your headset into a different USB port. Sometimes the issue can be related to a specific port.

5. Reinstall USB Drivers:

  • Open Device Manager (right-click on the Start menu).
  • Expand the “Universal Serial Bus controllers” section, right-click each USB controller, and select "Uninstall device." Then, restart your computer, and Windows should automatically reinstall the drivers.

6. Run the Audio Troubleshooter:

  • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
  • Run the "Recording Audio" troubleshooter to see if it identifies any issues.
     

​​*Thread locked to curb the conversation to PMs.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings