Razer Kraken V4 Mute / Unmute | Razer Insider
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Question

Razer Kraken V4 Mute / Unmute

  • May 25, 2026
  • 4 replies
  • 163 views

So as the title says, the problem after the newest update is that when ever i now Mute my mic it sets the mic volume to 0 (as it supposed to do) but when i Unmute, it should restore the mic volume as it was set to, but now it just keeps hte volume set to 0% every time i Mute / unmute my mic… and i NEED to manually go to the Synapse and restore the mic volume.

 

i have tryed: 

Reinstalling the synapse app.

tryed to fix it from the windows settings.

 

none of these worked..  Only solution that i got it to work was, when i CLOSE the synapse totally. then there is no problem with the mic volume settings when ever i mute / unmute, the mic volume set’s up to normal after unmuting as it should be doing! so the PROBLEM is in the Synapse! 

 

and the problem when i close synapse is that i lose all my RGB lights and macro’s etc.. and that pisses me off -.- 

 

hope this gets fixed asap

This topic has been closed for replies.

4 Replies

christa
  • Insider Mini
  • May 27, 2026

I’m having the same issue currently.


  • Insider Mini
  • May 30, 2026

I am also having same issue


PalePinkdatabiz578

I thought it was caused by Windows again, wherein it reduces the mic input volume from time to time. Surprised to know that muting the headset sets the input volume to zero, but unmuting does not return it to its previous value. Annoying to say the least. Hope this gets fixed soon.


Razer.Ten
  • Razer Support
  • June 3, 2026

Hey guys,

If you continue to experience the issue, please send me a PM with the serial number of your headset so I can verify it in our system and use it when I forward your case to our Technical Team.
 

 

*Thread locked to curb conversation to PM.