Razer Kraken X - Quality
I bought Razer Kraken X 7.1 headphones after six months the plastic bandelette cracked, as it was within the warranty period I sent to the globaldata store and the support replaces it with a new one. Nothing to say about support, but my concern is with material quality, has anyone had the same problem? Please give me feedback
This topic has been closed for replies.
- Razer Support
AlpyZzzHey there! Thanks for initiating this thread. So far, this is the first post I've seen regarding the quality of the device's headband/bandelette. Feel free to send me a PM or submit a case should you need additional assistance.
I bought Razer Kraken X 7.1 headphones after six months the plastic bandelette cracked, as it was within the warranty period I sent to the globaldata store and the support replaces it with a new one. Nothing to say about support, but my concern is with material quality, has anyone had the same problem? Please give me feedback
has i said, warranty have soved the problem however i just wat to understand if anyone had the sameissue. Thanks for your reply
- Razer Support
AlpyZzzYou're welcome. I appreciate this post too as it could help Razer too and check if the issue happens to other users. I'll be locking this thread now. Hey everyone! Feel free to send me a PM or submit a case should you encounter the same behavior.
has i said, warranty have soved the problem however i just wat to understand if anyone had the sameissue. Thanks for your reply
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