Razer Laptop Cooling Pad - power supply question

I would like to know the answer, too. Mine came with a type of power cable I have never seen and that does not fit any socket I have. I haven’t been able to use the stand.

That's really strange, I got several adapters for the Coolingpad that fit into every socket. There was an adapter for Europe, for England and for others.

Does no one have any idea how to connect the cooling pad to the laptop itself without using the power cable?

I just got some weird looking plug that won’t fit into anything. There were no attachments. Maybe they weren’t put into the box I got or something. It was new. The problem is I’ve had it now for several days and I cannot even use it

Then you should probably contact support or complain about the order. I don't think anyone here in the forum will be able to help you as you are dealing with a complaint.

The odd socket is probably the base for the adaptive plug. I was confused for a bit as well, but the block itself has a snaplock system with two prongs that don’t actually fit an outlet, and then they ship a plug matching the region in a separate plastic baggy in the box with the actual part that goes into the wall. The USB section doesn’t provide fan power, it’s there to act has a junction for the 3 USBs on the back, and to interface with Synapse. If the random plug you have is the actual outlet bit, and it’s not the correct plug. You just received the incorrect regional plug, and can get a free replacement plug matching your region via support.