Razer Mamba 2012 - Horizontal Movement Issue (Pointer Jumps, Inconsistent Movement) | Razer Insider
Skip to main content
Question

Razer Mamba 2012 - Horizontal Movement Issue (Pointer Jumps, Inconsistent Movement)

  • February 19, 2025
  • 0 replies
  • 12 views

OrbitBR

Hello Razer Support,

I’m experiencing an issue with my Razer Mamba 2012 mouse. When moving the mouse horizontally (left or right), the pointer on the screen jumps or moves inconsistently, not matching the actual movement of the mouse. However, vertical movement (up and down) works perfectly fine.

This issue occurs across different surfaces and after trying the following troubleshooting steps:

  1. Cleaning the mouse sensor and surface.

  2. Testing on multiple surfaces (mousepad, desk, etc.).

  3. Updating/reinstalling Synapse and mouse drivers.

  4. Testing on another computer (issue persists).

The problem seems to be hardware-related, but I wanted to check if there’s a known fix or if further troubleshooting is needed. Any assistance would be greatly appreciated!

Thank you!

Did this topic help you find an answer to your question?

0 Replies

Be the first to reply!

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings