Razer mamba 2016 leds won't turn on while i use it wirelessly | Razer Insider
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Razer mamba 2016 leds won't turn on while i use it wirelessly

  • March 23, 2019
  • 5 replies
  • 4 views
W
Please read the title.
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    5 Replies

    R
    • Razer.RedPanda
    • Guardian of the Forest
    • March 24, 2019
    Hello! Does it only happen when used wirelessly? Are you still able to use the mouse or does it completely turn off? Let me know.
    W
    Razer.RedPanda
    Hello! Does it only happen when used wirelessly? Are you still able to use the mouse or does it completely turn off? Let me know.
    The mouse works perfect in wired mode, but in wireless mode the mouse works normally, but the leds won't turn on, i tried slowing down the polling rate, i also tried restarting my pc and i tried turning on and off the leds in the razer synapse and it didn't do anything.
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • March 26, 2019
    Thanks for the reply. When did this start? Also, can you share a short video of the issue?
    W
    Razer.RedPanda
    Thanks for the reply. When did this start? Also, can you share a short video of the issue?
    Hey sorry for the delay but it was a problem with the profile.
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • April 8, 2019
    wireGoldMetallicleet717
    Hey sorry for the delay but it was a problem with the profile.
    Thanks for the update. Let me know if you need more help.
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