Razer mamba 2016 leds won't turn on while i use it wirelessly | Razer Insider

Razer mamba 2016 leds won't turn on while i use it wirelessly

  • 23 March 2019
  • 5 replies
  • 254 views
W
Please read the title.
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5 Replies

R
Userlevel 6
Hello! Does it only happen when used wirelessly? Are you still able to use the mouse or does it completely turn off? Let me know.
W
Razer.RedPanda
Hello! Does it only happen when used wirelessly? Are you still able to use the mouse or does it completely turn off? Let me know.

The mouse works perfect in wired mode,
but in wireless mode the mouse works normally,
but the leds won't turn on,
i tried slowing down the polling rate, i also tried restarting my pc and i tried turning on and off the leds in the razer synapse and it didn't do anything.
R
Userlevel 6
Thanks for the reply. When did this start? Also, can you share a short video of the issue?
W
Razer.RedPanda
Thanks for the reply. When did this start? Also, can you share a short video of the issue?

Hey sorry for the delay but it was a problem with the profile.
R
Userlevel 6
wireGoldMetallicleet717
Hey sorry for the delay but it was a problem with the profile.

Thanks for the update. Let me know if you need more help.
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