Hi everyone,
The problem: The left mouse button isn't behaving consistently.
- Most of the time, a left click is simply not recognized at all — and this isn't just a one-off miss, it can last for several seconds where no left-click input registers whatsoever, no matter how many times I click.
- Click-and-hold is also intermittent: when I try to hold the left button down (e.g. for dragging or aiming), it usually doesn't sustain properly and releases/drops on its own.
This happens across different applications (browsing, gaming, file explorer), so it doesn't seem tied to one specific program.
What I've already tried:
- Updating to the latest Razer Synapse version and mouse firmware (mouse was already on the latest firmware)
- Uninstalling and reinstalling Synapse
- Testing the mouse on a different PC et several different USB ports
None of these steps have resolved the issue, so at this point I suspect it may be a hardware problem with the left switch.
Also, I can't register the product to get access to support. The serial number isn't being recognized.
Thanks in advance for the help!
