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Razer Mamba Elite Repeated Scroll Up/Down Issue

  • July 11, 2024
  • 1 reply
  • 154 views
W

HI! My Razer Mamba Elite mouse has a problem when  Synapse is opening and functions well after exiting Synapse.  When I open Synapse, my mouse Repeated Scroll Up/Down very slow and only functions well after closing the Synapse application. If I close the Synapse, then the features like lightning do not function. Is there any way to solve this problem so that I can open Synapse and at the same time, the repeated scroll up/down issue does not exist anymore?

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    1 Reply

    Razer.sushi.boi
    Forum|alt.badge.img

    Hello there, @WengKian00!

     

    Let’s try updating its firmware by following the steps here.  If that didn’t work then you can proceed with the Synapse repair below:

     

    1. On your “Desktop”, click “Start” and search for “apps & features”.
    2. Look for Razer Synapse 3, click on it and select “Modify”.
    3. A user account control pop-up window will appear, select “Yes”.
    4. Click on “REPAIR”.
    5. Wait for the installation to complete.
    6. Restart your PC.

     

    Feel free to send me a PM along with your mouse’s serial number if the issue still persists.

     

    *Thread locked to curb conversation to PM.

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