Razer Mamba Wireless - Connection to Synapse lost after leaving standby-mode | Razer Insider
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Razer Mamba Wireless - Connection to Synapse lost after leaving standby-mode

  • 4 May 2020
  • 1 reply
  • 4 views
Hi,

i'am using my Razer Mamba Wireless in the wireless mode. After several minutes of inactivity the power-saving-mode is being activated.

After waking up from the standby mode the mouse works normally but the lighting effect changed and the mouse ist not available in Synapse. After switching off and on the mouse is already available in Synapse und the lighting effect ist the same as before activating the power-saving-mode.
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1 Reply

Razer.Caziel
Userlevel 7
There are a few factors that we need to consider. It is possible that the PC isn't properly loading Synaps 3 resources after going to sleep or hibernation. But it is also possible that Synapse itself is the problem. For starters, let's try to clean install the app and the device drivers. You can find a detailed guide on this page. If the problem persists, please PM me so I can help you further isolate the issue.
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