Razer Mouse Disconnecting and Lights turn off randomly or when shaken (Deathadder V2 PRO) | Razer Insider
Skip to main content
Question

Razer Mouse Disconnecting and Lights turn off randomly or when shaken (Deathadder V2 PRO)

  • May 23, 2024
  • 1 reply
  • 1092 views

greatcoastPastelPink512

I have a Razer Deathadder V2 pro which I’ve had for about 1 year. I just switched from a laptop to a new PC and my razer mouse keeps on disconnecting and doesn’t reconnect unless I plug in USB out and in again. This was never an issue before, and I’ve also tried multiple solutions from youtube, some other threads etc but I have yet to find a permanent solution. I don’t know if this has anything to do with the PC, I’m not an expert either. This happens when I play, and also when I study. It disconnects when I shake it, or when playing high DPI games. otherwise, I would have to buy another one which I really wanna avoid after spending a lot of money on this pc. (ive tried deleting the softwares, turning off hibernating, turning off allow this computer to shut this down to save power, etc). I also have the razer kraken kitty, which works perfectly fine, no issues, no turning off. 

Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.sushi.boi

Hello there, @greatcoastPastelPink512!

 

Did something physical happened to your mouse? Try updating your mouse’s firmware. If that didn’t work, then you can send me a PM along with its serial number so I can check my resources for other workarounds that we can attempt.

 

*Thread locked to curb conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings