Razer mouse not detected but it's still glowing
when I plug my Razer mouse specifically Mamba Tournament Edition, it does get not detected by my computer. I cannot move my mouse pointer at all. Razer Synapse does not detect my mouse also but, the mouse still glows but is not responsive
This topic has been closed for comments
Userlevel 5
Did you get the chance to try the mouse on a different PC to check if it behaves the same? For now, please ensure that you have the latest Windows by following this guide. Should the issue persists, PM me the serial number of your device along with its MSinfo logs. I can use those to verify the model of your device and take a closer look at your system.
*Thread locked to curb the conversation to PMs.
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.