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Question

razer naga

  • June 10, 2025
  • 1 reply
  • 15 views

Jurenito

My mouse lights doesnt work anymore, I wouldnt mind that but the macros dont work neither.

It is RZ01-0241 , when was last update drivers date? My device manager shows “08/18/2020”

I have already tried synapse 4, synapse 3 and the cleaning razer ups driver and reinstalling.

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • June 11, 2025

Hey ​@Jurenito,

Can you perform a clean uninstall and reinstall of your Synapse by following the steps from this link and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look up applicable workarounds that might address the macro issue you're currently experiencing?

 

 

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