Razer Naga Epic Chroma mouse functionality

so i have had my naga epic Chroma and here just the other day i did an update then installed tournament driver now when i plug my mouse in i have to submit the info for the warrantee including my proof of purchase for a product i purchased in 2014 it works with the dock but when i plug the mouse in directly i get a message that says it malfunctioned how do i fix this