Razer Naga Hex V2 | Razer Insider

Razer Naga Hex V2

  • 2 April 2019
  • 8 replies
  • 16 views

Hi, I can't see my razer naga hex v2 in razer synapse 2, but I can see it in Razer synapse 3.
Is there a way to use it on synapse 2? I can't have 2 software for Razer peripherals

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8 Replies

Userlevel 7
According to the driver page for Synapse 2, that mouse is supported.
Synapse 3 takes priority over Synapse 2, so I would uninstall both of them and then just reinstall Synapse 2.
I reinstalled it, but I can see just my Headphones in Razer Synapse 2
https://imgur.com/a/uuolJKn
I had my mouse in synapse 2 yesterday.
Userlevel 7
If you still have the issue try to remove mouse from windows device menager unplug and reboot when windows boot plug mouse back and driver will install.
Userlevel 7
You'll need to clean uninstall both versions of Synapse for the Hex V2 to reappear on 2.0. Send me a PM should you need a step by step guide on how to do just that.
Hey i have the same problem what should i do?
Userlevel 7
CrimsonJBT
Hey i have the same problem what should i do?

You try on both synapse 2 and 3 ? and also all things from this topic ?
Yah I figured it out it appears that its only compatible with synapse 3 thanks anyway.