Razer Naga Hex V2 | Razer Insider
Skip to main content

Razer Naga Hex V2

Z
Hi, I can't see my razer naga hex v2 in razer synapse 2, but I can see it in Razer synapse 3. Is there a way to use it on synapse 2? I can't have 2 software for Razer peripherals
Did this topic help you find an answer to your question?
This topic has been closed for comments

8 Replies

Jenjar
Vanguard
  • Jenjar
  • Vanguard
  • 483 replies
  • April 1, 2019
According to the driver page for Synapse 2, that mouse is supported. Synapse 3 takes priority over Synapse 2, so I would uninstall both of them and then just reinstall Synapse 2.
Starting Guides for Razer Insider: House Rules, Posting Guidelines, Tips & Guidelines for Razer Insider, Earning Silver on Insider Razer Support: Insider, Twitter, Other Methods Product Guides: Which Keyboard is Best for You?, Which Mouse is Best for You? ~Razer Products Owned~ DeathStalker Chroma Deathadder Chroma Kraken 7.1 Kraken 7.1 V2 Mamba TE FireFly Hard Edition Ornata Chroma Chroma HDK Base Station Chroma Mamba Elite Blackwidow Elite Goliathus Control Fissure Edition Nabu Swift Hoodie Keyboard Bag Hammehead Pro V2 Sphex V2 Mini Kraken TE Hammerhead True Wireless PBT Keycaps
Z
I reinstalled it, but I can see just my Headphones in Razer Synapse 2
Z
https://imgur.com/a/uuolJKn I had my mouse in synapse 2 yesterday.
BlackFireDragon
If you still have the issue try to remove mouse from windows device menager unplug and reboot when windows boot plug mouse back and driver will install.
If this post help you give a like :stuck_out_tongue_winking_eye:
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • April 6, 2019
You'll need to clean uninstall both versions of Synapse for the Hex V2 to reappear on 2.0. Send me a PM should you need a step by step guide on how to do just that.
C
Hey i have the same problem what should i do?
BlackFireDragon
CrimsonJBT
Hey i have the same problem what should i do?
You try on both synapse 2 and 3 ? and also all things from this topic ?
If this post help you give a like :stuck_out_tongue_winking_eye:
C
1 person likes this
  • C
    CrimsonJBT
C
Yah I figured it out it appears that its only compatible with synapse 3 thanks anyway.
CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings