I left My Mouse connected to my Laptop. During some time away even though my battery was showing at 70%+, when I returned there was no life. No lights on the top or on the bottom where the profile button or red light for the mouse.
I have attempted to look in synapse app and this just says my mouse is turned off.
I’ve attempted to charge the mouse on multiple devices and outlets and nothing lights up to say it charging.
I have tried to update the mouse and the dongle is fully updated and the mouse even though plugged in is not recognised as being there.
There seems to be no factory reset as this seems to be done through the app and the only hard reset suggested so far is hold Left, Right and Middle buttons together or a reset button which my mouse does not have.
If there are any other suggestion to get the mouse working again I would be grateful
