Razer Naga trinity right mouse click | Razer Insider
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Razer Naga trinity right mouse click

  • September 9, 2019
  • 5 replies
  • 20 views
countysharpFreshAir634
Hi Razer just got my naga trinty on august 16th and unfortunately the right mouse click is already loose
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    5 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • September 11, 2019
    If it is a physical issue, you should be able to return it to the seller for a replacement. By the way, what do you mean by loose?
    countysharpFreshAir634
    The right click key has too much travel on release. When I right click it feels like a securing mechanism that lets the switch reset is not working
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • September 12, 2019
    In that case, please send me a PM with the serial number of your mouse along with the name of the shop you bought it from.
    countysharpFreshAir634
    Sure the Serial number is bought it from amazon
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • September 13, 2019
    countysharpFreshAir634
    Sure the Serial number is bought it from amazon
    I'll need you to send that over via PM along with a proof of purchase this time so I can look into your RMA options as well.
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