I am having trouble with the side buttons on my mouse. When I have the 12 button side panel, 1,10 and 12 don’t work. When I have the dual button panel, mouse button 5 doesn’t work. And when I have the 6 button panel, 4, 5, and 6 don’t work.
I’ve tried updating the firmware and cleaning the connectors. Neither method has solved the problem.
Can I receive help on this issue?