Razer Naga V2 Pro side buttons unresponsive | Razer Insider
Skip to main content
Question

Razer Naga V2 Pro side buttons unresponsive

  • 1 November 2024
  • 1 reply
  • 126 views

I am having trouble with the side buttons on my mouse. When I have the 12 button side panel, 1,10 and 12 don’t work. When I have the dual button panel, mouse button 5 doesn’t work. And when I have the 6 button panel, 4, 5, and 6 don’t work.

I’ve tried updating the firmware and cleaning the connectors. Neither method has solved the problem.

Can I receive help on this issue?

Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Aero
  • 2577 replies
  • November 2, 2024

Hi Lurgess,

Thank you for bringing your concern to our attention. I understand that the side buttons on your Razer Naga V2 Pro are not responding as expected. To help identify the issue, please try some of the steps here and check if the problem occurs when using the device in wired or wireless mode. If the problem persists, please PM me the serial number so I can verify the model and look for any model-specific workarounds. All the best!
 

*Thread locked to curb conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings