Razer Nari Dongle not Working | Razer Insider
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Question

Razer Nari Dongle not Working

  • May 4, 2025
  • 1 reply
  • 15 views

Zekkee

Hi,
I have a Razer Nari ID: HN1911D09300902. , Model No: RC30-026801

The dongle is not being recognized by my PC and I am getting the following error. Tried multple things to correct it but unable to run the dongle. 

 
 

Because of this issue I am unable to run the “Razer Nari Dongle Recovery Tool” or the “Razer Nari Pairing Utility” with both stuck at not recognizing that the USB in in use.

 

 

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1 Reply

Razer.sushi.boi

Hello there, ​@Zekkee!

 

It seems like we’re leaning toward a dongle defect right here. Are you using a USB hub? Also, is it possible for you to try it on a different PC just to check if the same issue persists? Let me know via PM along with your headset’s serial number so I can validate it and check for other workarounds that we can attempt.

 

*Thread locked to curb conversation to PM.


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