So I log in this morning to my PC and my Razer Nari doesn't work anymore. The audio is fine, it can be muted and unmuted and the game/chat control wheel works. But the microphone is dead, yet the microphone is working fine within the synapse sidetone feature, it just doesn't register to Windows when I try to listen to the microphone nor to discord when I try to listen to the microphone. After extensive googling all I find is people complaining about the headset microphone randomly not working anymore and that there is no way to fix it. No factory reset. No amount of reinstalling or updating firmware. Is this an issue that will resolve it's self in a few days or is my headset literally dead.
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So great news, after multiple resets and redownloads and check for updates and being told hey there is nothing wrong. I find https://support.razer.com/articles/1663355991 which took WAY to much effort to find and guess what. my headset and probably everyone else complaining about Razer products randomly not working were 4 firmware updates behind. how is this not automatic or how do the automatic updates break? Either way Its all working fine now. 3/10 would want to search through the webpage labyrinth again!
I had the same experience as you. Not working after update, men sadly i cant update firmware, because my dongle doesn't seems to be recognized by the firmware updater.
The microphone only worked for me via the cable , everything works after updating. Thanks @MonarckGaming
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