I recently bought a new pair of Razer Naris. Since I got them, they do not charge. When I plug them in, the light won't come on. They sometimes charge I suppose, because I can sometimes turn them on and they have a bit of battery.

Also when I emailed razer support they wanted a video and like 5 different numbers for serial number product number etc etc and proof of purchase which I don't have because i ordered them from best buy and was never sent a receipt.



So now i am using a pair of wireless headphones with a 3.5 cable. Might as well have just bought krakens or something