Razer Nari Ultimate cannot connect, possible dongle corruption | Razer Insider
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Razer Nari Ultimate cannot connect, possible dongle corruption

  • February 28, 2025
  • 1 reply
  • 14 views
K

Hey, my RAZER™️ NARI ULTIMATE just stopped connecting to my laptop. I tried connecting to different laptops, it worked for a while but in the end it stopped connecting to them as well. at the end of my yesterday's check on both laptops the dongle was connecting and disconnecting practically every half second, until finally it became completely undetectable. am I able to get a replacement dongle or buy one somehow?

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3394 replies
  • March 1, 2025

Hi Killer1812,

I understnad that you're experiencing connection issues when using the Razer Nari Ultimate wirelessly. To fix the problem, I recommend downloading the pairing utility dongle here. If you need further help, send me a PM with your device serial number. All the best!


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