Razer Nari Ultimate issue

Hey guys, so I just got this HS and I’m using it on ps4. When I hop into a Party or Game-Chat, they all say that they can hear themselves twice. Like double voice?

I installed synapse on my laptop and tried to figure it out my self, Update the firmware etc. But that didn‘t work. They still stay they can hear themselves „twice“. However, if I turn the volume down just a little on the headset itself, the problem doesn’t seem to appear.

Is it not possible to chat in a party with my volume all the way up and people not hearing my gamesounds/themselves.??





Appreciate the help



Greetings from Germany.