After the last 2 updates (Razer Synapse 3.7.1103.110716 Date released: 11/18/2022 | Razer Synapse 3.7.1209.121307 Date released: 12/20/2022) I am having problems with my Razer Nari Ultimate headset. He has been having problems with the game/chat module. I put chat mode on Discord and game mode on windows 11, but when I call discord only chat mode works leaving game mode completely muted. Still in a discord call, I make the change in windows to chat mode as the main one, the pc's audio returns to normal, but the game/chat module does not work, leaving everything in chat mode by default.
I saw that a lot of people are having problems after these updates, some with the dongle, others with the same problem as me, others with the device without being able to turn the head because it disconnects at a distance of 2m max from the dongle. If you haven't downloaded the latest update yet and you have a Razer Nari, don't download it!
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Userlevel 7
- I am the Lightbringer
- 4793 replies
-
20 December 2022
We are currently looking into what's causing this. But for now, please perform a clean installation of the app by following this guide. If the problem persists, collect your Synapse logs by following this guide, then upload them on GDrive and send me a shareable link so I can forward them to our Dev Team.
*Thread locked to curb the conversation to PMs.
*Thread locked to curb the conversation to PMs.
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