Razer Nari Ultimate Problems. | Razer Insider

Razer Nari Ultimate Problems.

  • 13 July 2020
  • 4 replies
  • 15 views
I
Hey :)

I bought last year december an Razer Nari Ultimate because i wanted that hypersense feature and an metal frame so it lasts longer.

The first two weeks everything was fine.

Suddenly the Headset decided to not load the battery over night , suddenly it started to make a noise while using it and loading it , it started to "warp" the sound a little bit till i move the play/chat wheel a little bit.
So i wrote to the support in february/march and we got so far that i sended them the headset and got a replacement unit. Now we have july and the already replaced one does the exact same stuff... Is it supposed to work only 50% of the time ? Is it normal that the battery just doesnt load even thought it gets power through an external powered usb hub. I payed 200€ for an Headset where i cannot use the wireless feature because the battery simply never is loaded no matter how long it loads. Am i the only one with these problems ?
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4 Replies

I
VictorV977
Does not work for me,

Currently My headset only work connected, the battery is not charging...

Then u sadly have to contact the support i guess because something is broken 😕
V
Indigoclassictoday464
Sorry for the late answer but i tested something.

For Context: The first one i had could not be charged on an power outlet it simply refused to charge.

I tested if the new one could and it did charge without a problem and since then it even charges to full on my usb hub. Try charging it on a power outlet once and see if that fixes it.


Does not work for me,

Currently My headset only work connected, the battery is not charging...
I
VictorV977
Hi,

I have a similar (or exact?) problem, sometimes I connect the headset and the red light turns on, but it never goes to green, does no matter if you let connected all night... I you disconnect the cable the red light does not turn off. seems the headset it not charging.

Initially (I bought on february), the battery can live per 8-9hours, but now it only work for 3-4 hours...



Sorry for the late answer but i tested something.

For Context: The first one i had could not be charged on an power outlet it simply refused to charge.

I tested if the new one could and it did charge without a problem and since then it even charges to full on my usb hub. Try charging it on a power outlet once and see if that fixes it.
V
Hi,

I have a similar (or exact?) problem, sometimes I connect the headset and the red light turns on, but it never goes to green, does no matter if you let connected all night... I you disconnect the cable the red light does not turn off. seems the headset it not charging.

Initially (I bought on february), the battery can live per 8-9hours, but now it only work for 3-4 hours...
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