Razer nari ultimate randomly disconnecting

Hi there! Is it recognized properly by the PC? When did this issue start to happen?

Razer.RedPanda
Hi there! Is it recognized properly by the PC? When did this issue start to happen?

it happened around 5 days ago and my pc see the device but sometime while play game or chat in discord it disconnect around 1-3 sec and reconnect which is really annoyed for me sry for my english if it hard to understand

KazeBladerzx
it happened around 5 days ago and my pc see the device but sometime while play game or chat in discord it disconnect around 1-3 sec and reconnect which is really annoyed for me sry for my english if it hard to understand

Thanks for the reply. Please PM me the serial number of your Nari. Let's continue there.

same promlem

same problem which made me uninstall razer synapse 3 , now my razer naris work as they would default . its probably a software problem which razer hasnt been seeing to . would really like some assistance because its been like this since 17 Jan for me.

zBaldr
same promlem

Ludeyz
same problem which made me uninstall razer synapse 3 , now my razer naris work as they would default . its probably a software problem which razer hasnt been seeing to . would really like some assistance because its been like this since 17 Jan for me.

Hi there guys! Please PM me the serial number. I'll assist you from there.

not sure if its the same issue but I just bought this headset and it keeps discounting when I try surround sound mode.

pointheadShadow781
not sure if its the same issue but I just bought this headset and it keeps discounting when I try surround sound mode.

Hi there! Can you PM me a video of the issue? I'll pick it up from there.