Razer Nommo suddenly make crackling sound

hey did u find a solution, im facing the same problem?

I haven’t find a solution and it seems others with the same issue didn’t find a solution. Even Razer doesn’t have answers to this issue I guess. They just replace it, but the problem on my end is that it doesn’t qualify for RMA because it’s 4 years since I bought it to their Razer store website.

ill test a few solutions and update you on if anything works for me.

Hey, doing a clean-reinstallation of synapse might help you as it did for me, this is Razer’s link if you need help with that https://mysupport.razer.com/app/answers/detail/a_id/1708

Just another me-too.

My speakers are also around 4 years old (Dec 2020), and the past few months have been steadily degrading to the point where it’s become intolerable. 

Some things I do know ..

• Upgrading / reinstalling drivers makes no difference.
• It happens in both Windows and Linux.
• The crackling only happens when audio is actually active.
• No amount of cable wiggling makes any difference.

So for now, these speakers are being retired unless I come across a fix. A shame, I rather liked them.

edit: I came across this short video, https://www.youtube.com/watch?v=sD0rKbbv86k.  There is not huge amounts of info, but you do get to see inside the speakers and the slightly dodgy soldering. This guy replaces a couple of capacitors and mentions the crackling now being gone.

I just started having this issues as well.  Mostly ran in Optical mode, that just stopped suddenly this morning, switching over to USB I get a crackle static all audio.

Optical, windows says audio is playing the bars all move like no issue.  Just no audio.

Mine are about 4 years old as well.

I have the same issue, bought mine in 2019. Its only the left speaker, and sounds like it is coming from the cone. I can put a finger on it when it is making the sound, and it reduces it. Like the cone went bad or something. Only happens when actually playing sound from it. 

Same issue. Bought mine in 2019/2020. Mine only happens when I come out of Sleep/Hibernation. If I reboot, it goes away… but will come back the next time my computer goes into Sleep/Hibernation.

Also… it is ONLY my left speaker as well.

​@TheTormanator  ​@alleysmartWine068 since these are quite recent

Bit late, I don’t know what worked but I’ve consistently been able to recover the speaker from the crackling. It’s any combination of:

• Turning off all razer processes
• Launch the updater
• Plug the speakers in, turn it on, confirm the crackling, turn if off, hold the power button for idk how long I’ve always done it for about 1min

Always worked when I do all of those at the same time. Note that my problem so far has only started after I unplug the USB/power while the PC is on, so I’m guessing it’s a software problem. It’s not something where it randomly starts while playing audio as some described.

copied from an identical thread

edit: More likely a combination of software/hardware problem that could be resolved through software only. Because in most of the cases nothing were changed in between them working and not, and they all were after 3-5 years of purchase. I’m not an electronics engineer but my guess would be hardware degradation that interacts with software somehow.

My Razor Nommo Chroma’s make a brief static sound for each volume level step anytime I turn the volume up or down while there’s media playing. For me it looks like it’s hardware unfortunately, as even when I unplug from my PC (Windows 11) and plug them into my iPhone with a usbC to usbA adapter, I get the same issue.

Might be a bit late to the party, but I’ve had the same issue - bought the V1 speakers years ago and they worked great, started getting loads of static a couple years ago, tried everything but resorted to unplugging them and putting them in storage. I tried again a couple months ago after moving house and getting a new pc, but static came back after a brief moment of joy so they have just been on my desk unplugged. Tonight, randomly, I looked up “razer nommo drivers” and found a razer webpage with a firmware update for the speakers, followed the easy instructions and they seem to work great as of now (only 1 hour ish of testing), so the issue that seemed like hardware instead of software at first turned out to be a firmware issue - link below. 

https://mysupport.razer.com/app/answers/detail/a_id/2805/~/razer-nommo-chroma-firmware-updater-%7C-rz05-02460

TLDR: UPDATE THE FIRMWARE 

Will update if I come across the issues again after this fix. Hope this helps!

I’ve had this problems for a couple of years now, bought my new in 2020. My solution has always been just turning them off and on again and that fixed it. Until today. No matter what I tried, the crackling just wouldn’t stop. So I found this thread and this post, downloaded the update and the crackling just vanished. Thank you so much!

Press and hold the volume button!

I did all the updates and new synapse and didn’t work.

Tried the ‘press the volume button for 30 seconds’ both when on and when off and this worked.  Not sure if this is a combination of everything, but the final step was just holding the volume button down.