Razer Opus can't pair with either Android or IOS | Razer Insider
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Razer Opus can't pair with either Android or IOS

R
Hi Guys, I've just got my razer opus today, sadly after a long battle I've only managed to connect it to my PC. I've got the app, it says it's connected, I can see the battery status, but It doesn't seem to have any connection. Blue light keeps flashing which means it is waiting to be paired... I have cleaned my phone, reinstalled the app a couple times, gave it all the permissions etc. It also won't pair without the app, but instruction doesn't say if I need it or not, I assume I do need it to pair it. After i connect it through the app it literally disappears from the Bluetooth devices list on my phone. Did it on two phones already(galaxy s9+ and iphone xs), is there any issue with the app maybe? It works fine with my PC, only mobile pairing seems to be an issue... Does anyone else experience this?
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14 Replies

S
Hi same problem here i tried S9+ and Note 10 5G. It's disappointing as they are not cheap
_Fast
1 person likes this
  • _Fast
    _Fast
S
Solved... Just hold power button when you pairing... I did have same problem few months ago with other stuff
Razer.Speedcr0ss
F
_Fast
5 people like this
  • Razer.Speedcr0ss
    Razer.Speedcr0ss
  • F
    frontsystemCoffee560
  • _Fast
    _Fast
  • S
    ShuiKk1337
  • H
    HighOnRazer
T
Can't get mine to pair, either. I go into the BT pairing mode, hear the ping, app says it connects, ping and light still going, won't stop going, BT on Android shows it listed as connected but it doesn't have a connection. No amount of restarting can help. It's just permanently stuck in limbo. I have several BT devices connected from super cheap to super expensive and none of them have issues. Following all instructions. NADA.
S
Techvania
Can't get mine to pair, either. I go into the BT pairing mode, hear the ping, app says it connects, ping and light still going, won't stop going, BT on Android shows it listed as connected but it doesn't have a connection. No amount of restarting can help. It's just permanently stuck in limbo. I have several BT devices connected from super cheap to super expensive and none of them have issues. Following all instructions. NADA.
Hello Just do what I did ;) When pairing HOLD POWER BUTTON ON HEADPHONES AND EVERYTHING WILL BE FINE. If this will not help I will record video and I will post on YT. Just let me know here.
S
G
2 people like this
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    ShuiKk1337
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    gabrielcace
S
Hold until they will be paired you will hear beeping like radar...
T
SkinheadOi
Hello Just do what I did ;) When pairing HOLD POWER BUTTON ON HEADPHONES AND EVERYTHING WILL BE FINE. If this will not help I will record video and I will post on YT. Just let me know here.
That's going to be a no from me. Reread my post. I get the headphones into pairing mode, I hear the ping (as I said) and they just stay there forever. When trying to power cycle it just goes directly to pairing mode and nothing but pairing mode. Doesn't matter if I short press or long press - just goes straight to pairing mode and won't leave pairing mode even after the APP says it's connected, even after Android says it connects, the device won't leave pairing mode. Off, on, short press, long press, just goes into pairing and won't leave. That's why I said it's permanently stuck in limbo. It won't do anything but sit in pairing mode.
S
https://www.youtube.com/watch?v=b-NdKrlbJ6M Not great quality as I was in work just on break. But it's working. I hope this will help.
Razer.Caziel
1 person likes this
  • Razer.Caziel
    Razer.Caziel
R
Thanks man! It worked for me on android, but it doesn't work for iOS... Also those headphones are unable to do games in different mode than phone call headset mode. You can do stereo but you wont be able to use your mic. So either you get bad sound and mic working, or no mic and decent sound in games. Good luck to everyone, hope razer will address those issues with connections soon. Cheers!
S
1 person likes this
  • S
    SkinheadOi
Razer.Speedcr0ss
Techvania
Can't get mine to pair, either. I go into the BT pairing mode, hear the ping, app says it connects, ping and light still going, won't stop going, BT on Android shows it listed as connected but it doesn't have a connection. No amount of restarting can help. It's just permanently stuck in limbo. I have several BT devices connected from super cheap to super expensive and none of them have issues. Following all instructions. NADA.
Hey there! Thanks for sharing your Razer Opus' pairing concern here. Have you tried clearing all Bluetooth history and pair the headset again? If it's feasible, please pair the headset to another phone and see if the issue persists. Feel free to send me a PM should you need additional assistance.
S
1 person likes this
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    SkinheadOi
_Fast
  • _Fast
  • Insider Mini
  • 4 replies
  • July 8, 2020
omg, thank u soo much :) im wondering why this information is not in the user manual or something..?
G
1 person likes this
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    gabrielcace
_Fast
  • _Fast
  • Insider Mini
  • 4 replies
  • July 8, 2020
were able to solve the problem yet ?
Razer.Speedcr0ss
_Fast
omg, thank u soo much :) im wondering why this information is not in the user manual or something..?
You're welcome. Hey everyone! Please let me know if you still have an issue pairing your Razer Opus by sending me a PM.
S
SkinheadOi
Solved... Just hold power button when you pairing... I did have same problem few months ago with other stuff
Thank god, I literally thought I’d have to send this back.
Razer.Speedcr0ss
ShuiKk1337
Thank god, I literally thought I’d have to send this back.
You can also see this step on this link. Feel free to send me a PM or visit our self-help option should you have other questions or concerns.
G
1 person likes this
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    gabrielcace
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