Razer Ornata Chroma Synapse issues
I have had my Ornata for about 3 years and have never had an issue with synapse but about a week ago synapse wasn't detecting my keyboard. I've done nothing different with it. So I uninstalled synapse and my keyboard drivers. Then went and redownloaded everything after restarting my pc making sure my keyboard is in a USB 3.0 slot and nothing. I've kinda been through every option I can think of and nothing is working.
I've tried uninstalling all my old keyboards and mice and still nothing.
This topic has been closed for replies.
- Razer Support
- 2388 replies
SalamiSammyGather the Synapse logs from your PC by following the steps here and upload the files to Google Drive and PM me the link so I can start a case and raise your concern to the software team. For them to have a closer look at the issue and replicate it by checking the information from the logs. Thanks! *Thread locked to curb conversation to PM.
I have had my Ornata for about 3 years and have never had an issue with synapse but about a week ago synapse wasn't detecting my keyboard. I've done nothing different with it. So I uninstalled synapse and my keyboard drivers. Then went and redownloaded everything after restarting my pc making sure my keyboard is in a USB 3.0 slot and nothing. I've kinda been through every option I can think of and nothing is working. I've tried uninstalling all my old keyboards and mice and still nothing.
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