Razer Ornata V3X problem

Hello there,

I had Razer Ornata Chroma for years.

Recently the enter key broke and I was forced to buy a new keyboard.

I bought Razer Ornata V3X, since I like the membrane feel and quiet keyboard.

I was told that the keyboard has no problem with gaming, but I ran into a problem in 15 minutes.

I play some casual game and I use WASD like most people. But I use CAPS lock also. So here comes in the problem.

CAPS LOCK WONT WORK, IF I PRESS W + ANY OTHER KEY.

EXAMPLES:

W+E (HOLD) .. CAPS WONT WORK.

W+A (HOLD) .. CAPS WONT WORK.

W+D (HOLD) .. CAPS WONT WORK.

…

A+S (HOLD) .. CAPS WORKS.

A+F (HOLD) .. CAPS WORKS.

…

Now I use CAPS for jump in first person shooters, and for other things in other games.

I know that roll-over is a problem with membrane keyboards, but 3 keys on a “gaming” keyboard problem? Not acceptable.

This is a game breaker for me, if you will say that its by design. My old Ornata has no problem with this and I bought it in 2015.

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