Everytime I connect to the razer dongle 2.4GHZ, my 2.4GHZ wifi is interrupted.

I tried to change my 2.4GHZ channel  to 1,6 or 11, issue is still reproduce.

I came into this post from Razer.

“ This behavior is expected of devices with 2.4 GHz wireless connections. Wireless devices use channels in order to transmit data, thus, other connections with overlapping channels can cause interference when used all at the same time.

This is not a problem specifically with your Razer device, but this is controllable and can be resolved with the following suggestions: ”

How come this is an issue with with my 2.4GHZ wifi? I tried to use Logitech 304 dongle and other dongle, everything is OK except Razer products. Can you fix this? The item is very expensive and is not a good customer experience. First time using it and it has issues. And it is a Basic setup/issue.

Need help on this asap.