Razer Phone 2 Battery Percentage Bug | Razer Insider

Razer Phone 2 Battery Percentage Bug

  • 17 February 2019
  • 5 replies
  • 337 views
T
hi, i've just gotten my new razer phone just a bit over a week ago, and now i just realized whenever my battery percentage goes down, it goes down by 2 percent each time. for example from 75% it just goes down to 73% without even showing 72%. it could just be a small problem but tbh i dislike it, the fact that it's a new phone and it has these small bugs ticks me off. i also notice the battery has been draining a little faster. advice please?
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5 Replies

R
Userlevel 6
Hello! Have you tried to put your phone in safe mode to see if the issue persists? If not yet, please do and then let me know how it goes.
T
Razer.RedPanda
Hello! Have you tried to put your phone in safe mode to see if the issue persists? If not yet, please do and then let me know how it goes.


Yes, the issue still does persist in safe mode
R
Userlevel 6
Thanks for the reply. Please try to do a hard reset. Just simultaneously press and hold down on the power and volume up buttons until it reboots. Let me know if it resolves the issue.
T
Razer.RedPanda
Thanks for the reply. Please try to do a hard reset. Just simultaneously press and hold down on the power and volume up buttons until it reboots. Let me know if it resolves the issue.


nope, does not resolve it. sorry for the late reply
R
Userlevel 6
Thanks for the update. Please send over the serial number and the build number of your Razer Phone 2 through PM. Let's continue there. Include the link to this thread for reference.
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