Razer phone 2 - Fingerprint Option Missing | Razer Insider
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Razer phone 2 - Fingerprint Option Missing

  • June 16, 2019
  • 5 replies
  • 41 views
A
Hey everyone. I just got my RP2 yesterday. And I found there is no Fingerprint Option under Security setting. After upgrading to the latest firmware, the option is still missing. Anyone face the same problem? How could I fix it? Thanks!
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    5 Replies

    A
    Hey, anyone can help?
    A
    OK I think no one will answer me here... And I think it is hardware problem.
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • June 18, 2019
    @AcidGreensecretgeo210 If it is right out of the box, you're better off sending it in for a replacement if: 1. Fingerprint settings is a no show at safe mode 2. The problem persists even after a rerolling to the factory settings. Feel free to send me a PM should you need assistance with the RMA.
    A
    Razer.Caziel
    @AcidGreensecretgeo210 If it is right out of the box, you're better off sending it in for a replacement if: 1. Fingerprint settings is a no show at safe mode 2. The problem persists even after a rerolling to the factory settings. Feel free to send me a PM should you need assistance with the RMA.
    Thanks. I changed a new one at the retail. Now everything is good!
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • June 20, 2019
    Happy to hear that and thanks for keeping me in the loop. 👊
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