Razer phone 2 - Fingerprint Option Missing | Razer Insider
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Razer phone 2 - Fingerprint Option Missing


Hey everyone. I just got my RP2 yesterday. And I found there is no Fingerprint Option under Security setting. After upgrading to the latest firmware, the option is still missing.

Anyone face the same problem? How could I fix it? Thanks!


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5 Replies

Hey, anyone can help?

OK I think no one will answer me here... And I think it is hardware problem.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 18, 2019
@AcidGreensecretgeo210 If it is right out of the box, you're better off sending it in for a replacement if:

1. Fingerprint settings is a no show at safe mode
2. The problem persists even after a rerolling to the factory settings.

Feel free to send me a PM should you need assistance with the RMA.

Razer.Caziel
@AcidGreensecretgeo210 If it is right out of the box, you're better off sending it in for a replacement if:

1. Fingerprint settings is a no show at safe mode
2. The problem persists even after a rerolling to the factory settings.

Feel free to send me a PM should you need assistance with the RMA.

Thanks. I changed a new one at the retail. Now everything is good!

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 20, 2019
Happy to hear that and thanks for keeping me in the loop. 👊

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