Razer Phone 2 problems
I have had my Razer phone 2 for about a month and the the first two weeks my ear piece was working when making calls, but now I cant hear anybody, using the speaker works just fine, but I still want to know what is the problem and if I can fix it, I already factory reset it to see if that works but it didnt
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Userlevel 6
Hello. Have you tried to do a hard reset? Just press and hold down the power button and the volume up buttons until it restarts. Let me know how it goes.
Just tried that and no nothing still
Userlevel 7
Hi OP!
Can you install this app for me and check if any of the HZ works at all from the earpiece? https://play.google.com/store/apps/details?id=com.blackflame.internalspeakertester
If that makes sound come out try ringing someone and trying it out again. If however this doesn't work PM me a bug report and I'll take a look see if I can determine whats going wrong
If you don't know how to take a bug report just follow the Google guidelines https://developer.android.com/studio/debug/bug-report
Can you install this app for me and check if any of the HZ works at all from the earpiece? https://play.google.com/store/apps/details?id=com.blackflame.internalspeakertester
If that makes sound come out try ringing someone and trying it out again. If however this doesn't work PM me a bug report and I'll take a look see if I can determine whats going wrong
If you don't know how to take a bug report just follow the Google guidelines https://developer.android.com/studio/debug/bug-report
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