Razer Phone One Android 9 Pie Further issues | Razer Insider

Razer Phone One Android 9 Pie Further issues

  • 3 November 2019
  • 4 replies
  • 2 views

I posted before about the Wifi issue with Android 9 Pie and the RP1, and thanks to the help of the support team the issue was narrowed down to the RP1 not working with WPA2 security on wifi (at least with certain routers). The work around (not fix) was to use WPA instead.

However, I have come across another issue, I have my Samsung Galaxy Gear Watch synced with my Razer Phone 1 via Bluetooth, and I have tried connecting the Razer Phone 1 to other devices since, and the phone simply cannot connect to anything else. I am not sure why, but I cannot connect the phone to anything else via bluetooth, other than the watch (which only works if the devices software connects the watch, not vice versa). I have tried the usual steps to fix it, but nothing works.

On a side note, and very much related to this, I get the feeling that Android 9 Pie just isnt worth the hassle right now on Razer Phone 1 (and from what I have seen from others the Razer Phone 2 as well). There really needs to be a non-guarantee-voiding option to return to the previous version of android (especially since it worked flawlessly). I really wish Razer would either fix the issues plaguing the RP1/2 with Android 9 Pie, or simply let us go back to the previous version until these issues are fixed. So far, all I have seen have been work arounds. This is crazy.

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4 Replies

Has anyone come up with a work around for bluetooth connectivity issues on Razer Phone One with Android 9 Pie? I know it would not be a fix, but at this point, a work around would at least allow me to connect more than one device to my phone. That is of course assuming others are having the same issue I am having...
Userlevel 6
Hi there! When did the issue start to happen? Have you tried doing a hard reset to see if the same issue happens? Also, what's the current build number of your phone?
Like the wifi issue that the team are currently working on, the issue started when I updated the phone to Android 9 Pie. Yes, I have tried factory resetting, hard resetting, and restarting and the build number is p-mr0-rc009-ckh-n.7080
Userlevel 6
Thanks for the reply. Please PM me the case number so I can take a look.