Razer Pro 17 (2019) Swollen Battery | Razer Insider
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Razer Pro 17 (2019) Swollen Battery

  • July 23, 2024
  • 1 reply
  • 36 views
Harroeeb

Hello,

 

I have a Razer Pro 2019, model number RZ09-02877. My laptop’s battery is swollen and is deforming the casing. I noticed when it was no longer closing correctly and one side near the touchpad is raised up.

 

Kind regards

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • July 25, 2024

Hi Harroeeb,

Let me assist you with your Razer Blade Pro 17” (2019) having a battery swelling issue. I can create a case and forward this to our support team for a replacement battery request and repair. Please PM me with the following details below so I can initiate a case on your behalf. 

Full name:
Email:
Mobile/Phone Number:
Laptop serial number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country
Subscribed to Razer Care?: Yes/No


Pictures or a video that clearly shows the damage of the device. 
Sample image belowSave the shareable file via a Google Drive listed here. . Thanks!

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