Razer Pro 2017 Bricked... again | Razer Insider
Skip to main content

Razer Pro 2017 Bricked... again

  • March 10, 2021
  • 1 reply
  • 9 views
D
Hello, I purchased a Razer pro 2017 from the Razer store January 2019. My laptop has had the same issues since, and the initial RMA did not resolve it. If I shut my PC down, it wont boot back up. Sometimes I get lucky and it does but as of now it wont. I suspect it is a faulty motherboard but not sure how to confirm. I love this laptop but am incredibly disappointed by its longevity. It cost a fortune but barely lasted 2 years, and now the warranty is expired. What can I do in my position? Let me know what details I need to share, I need my laptop for work. Best,
    This topic has been closed for replies.

    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • March 10, 2021
    Have you noticed any battery life and performance degradation issues, especially when on battery mode? Do you get the same results when the laptop is plugged into a wall? In any case, please send me your previous ticket number so I can review how the laptop fared during our Repair Team's diagnostic testing. *Thread locked to curb the conversation to PMs.
    CookiesAccessibility statement