Hello,
I purchased a Razer pro 2017 from the Razer store January 2019. My laptop has had the same issues since, and the initial RMA did not resolve it.
If I shut my PC down, it wont boot back up. Sometimes I get lucky and it does but as of now it wont. I suspect it is a faulty motherboard but not sure how to confirm.
I love this laptop but am incredibly disappointed by its longevity. It cost a fortune but barely lasted 2 years, and now the warranty is expired. What can I do in my position?
Let me know what details I need to share, I need my laptop for work.
Best,
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Userlevel 7
- I am the Lightbringer
- 4794 replies
-
10 March 2021
Have you noticed any battery life and performance degradation issues, especially when on battery mode? Do you get the same results when the laptop is plugged into a wall? In any case, please send me your previous ticket number so I can review how the laptop fared during our Repair Team's diagnostic testing.
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