Razer Pro Click, big issue | Razer Insider
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Hello and happy new year to you 

On Windows 11, for a few days now, my Razer Pro Click mouse has been moving on the screen, but the buttons I've set are no longer operational. I also see that Synapse 3 doesn't recognize it.

 

Thanks for help !

Hi YannLootgieter,

Does this issue happen while you are wireless or wired? To isolate the problem, try testing your mouse on another computer. Make sure that your mouse is directly connected to a USB port on your computer. Please also follow the troubleshooting steps here. If the steps do not resolve the issue, please send me a PM with your mouse serial number and proof of purchase so that I can check for replacement options. All the best!


*Thread locked to curb the conversation to PMs.