the cursor does not move but all other buttons are working, including scroll. Also the sensor light is not on. I am not able to update the driver through synapse because it’s blocked by admin on my laptop. I did try updating the driver through windows device settings and it already has the latest driver.
onionsale wrote:
the cursor does not move but all other buttons are working,(...)
Same question from me.
I have the exact same issue for a new Razer Pro Click Mini I just received. This has to be returned.
I have a similar issue the cursor moves by itself in a diagonal upper left way, I rarely use the mouse, left, right and scroll buttons works, tried cleaning the sensor with q tip with alcohol, update the drivers, synapse and firmware, unpair and pair the device, used another laptop, change the batteries no luck. Any support from razer support?
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.