Razer Sila - PPPoE login max char limit too short for my ISP | Razer Insider
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Razer Sila - PPPoE login max char limit too short for my ISP

  • November 12, 2021
  • 1 reply
  • 20 views
zybisko
I have no issues with the Sila, have been using it successfully for years now - I've just switched to a new ISP that requires PPPoE login credentials, and the username provided is too long for the Sila username input field... Seems odd to have a max character limit there, and unfortunately my ISP cannot change the username(generated by wholesale backend). Is there any way I can manually upload a config to the Sila to circumvent the GUI perhaps ?
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1 Reply

Razer.Speedcr0ss
zybisko
I have no issues with the Sila, have been using it successfully for years now - I've just switched to a new ISP that requires PPPoE login credentials, and the username provided is too long for the Sila username input field... Seems odd to have a max character limit there, and unfortunately my ISP cannot change the username(generated by wholesale backend). Is there any way I can manually upload a config to the Sila to circumvent the GUI perhaps ?
Hi zybisko! We have a dedicated Support Team who handles Razer Sila concerns. Please click this link so you can communicate with them via chat or send me a PM so I can help you submit a case on your behalf. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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