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Razer software error / fault / failure


Razer software error / fault / failure
Hi I have wasted very many hours now trying to restore my laptop with Razer original win 11 USB download file. No matter what I try and I am not a novice user by any means, it fails.
When I try to install win 11 I find it may not see the ssd in the laptop and no way to load the driver so it can see the ssd. So it is impossible to use the system recovery download.

Scenario here

blank ssd


So I open and extract the downloaded 2023 18 + GB Win 11 recovery files to a NTFS USB drive.

Boot with F12 or F9 to the start screen fine, I see the install page


I then get a I assume no SSD detected but it just just says 5, in a smaller screen What's 5 mean?

it just just says 5 again in next screen.

NEXT It then does nothing but count down from 10 saying loading files and turns of the laptop without loading anything.

 

 

https://youtu.be/ZyzQgjwuF_g?feature=shared


So what's going on> what is wrong ? please tell me

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