Razer Store (EU) - can't purchase anything due to anti-fraud

I felt the need to post this on the forum because I feel like I've been chatting with robots and pre-written answers for over a week. This is the first time a company actually refuses to take my money.

I've tried ordering the basilisk v3 + dock, which is not yet available in my country, on the razer store. My first attempt was with a Revolut card and it was reverted. The second was with PayPal and it was also reverted. After a few hours, I was contacted by razer support asking for a transaction confirmation code from my bank. I provided the code, but it was not enough. They then asked for, frankly, some silly stuff like:
- global phone number lookup (which doesn't even exist in EU due to GDPR)
- proof that I used a work email / delivery address (even though the email was an obviously personal Gmail and the delivery address can be found on google maps as an apartment block)
- proof of online presence, which I have provided

After all of this, I only received a generic "this information is insufficient to change our stance" answer. I asked multiple times for clarification regarding the "insufficient information" that I provided, but this was ignored. I also want to mention that I've never had any issues with international orders (e.g. Amazon) and the same debit card / address.

This is baffling and infuriating that a company as big as Razer still has basic communication issues like these. I really wanted to buy their products.