Razer support does no long respond after accepting rma | Razer Insider
Skip to main content

Razer support does no long respond after accepting rma

F
As the title says, razer told me that a prepaid label was going to be sended to me for rma dhipping of my blade laptop. 2 weeks that I e-mail customer support and not even one answer. 2k+ laptop, do I have to keep it with all the problems it has?
    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    4 Replies

    Joikansai
    Vanguard
    • Joikansai
    • Community Ranger
    • 1955 replies
    • June 4, 2019
    I’ll change the tag to support and hope staff will take care and check further your case.
    Razer Blade 14 2021 QHD 165Hz | Ryzen 9 5900HX| RTX 3070 100W | 16GB DDR4 3200MHz | 1TB l Razer Blade 15 Advanced 2018 FHD 144Hz | i7-8750H | GTX 1070MQ | 16GB DDR4 2666MHz | 256 GB Corev2 | RTX 3070 Zotac Twin Edge OC | Razer Book 13 2020 FHD | i7-1165g7 | Intel Xe 96EU | 16GB LPDDR4X 4266MHz | 1Tb GB Razer Core V2 | RTX3070 | Zotac TwinOC Razer | Blade Stealth 13 2019 FHD | i7-1065g7 | GTX 1650MQ | 16GB LPDDR4 3744MHz | 512 GB | | Blade 14 2017 FHD | i7-7700HQ | GTX 1060 | 16GB DDR4 2400MHz | 512 GB | Razer Blade Stealth V2 2016 12,5 QHD | i7-7500U | HD620 | 8GB DDR3 1866MHz | 128 GB | | Blade 14 2015 IGZO QHD+ | i7–4720HQ | GT970M 3GB VRAM| 16GB DDR4 2400MHz | 256 GB | Razer Edge 2013 | i5-3317U | GT 640LE | 16GB DDR3 | 128 GB | Razer Phone 2| Razer Phone L33T Edition
    F
    Joikansai
    I’ll change the tag to support and hope staff will take care and check further your case.
    I hope so. How could I do? Razer is taking time hoping I forget/warranty expires. Very bad experience, is any razer staff member here?
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • June 5, 2019
    fastresources735
    As the title says, razer told me that a prepaid label was going to be sended to me for rma dhipping of my blade laptop. 2 weeks that I e-mail customer support and not even one answer. 2k+ laptop, do I have to keep it with all the problems it has?
    Hi there! Let me help you out with this. Please PM me the case number. I'll take it from there.
    F
    Razer.RedPanda
    Hi there! Let me help you out with this. Please PM me the case number. I'll take it from there.
    I'm going to PM you the details and razer case numer given in a few minutes, thank you!
    Razer.Caziel
    1 person likes this
    • Razer.Caziel
      Razer.Caziel
    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings