Razer support is really getting on my nerves
I bought a Blackwidow V3 last year, and it's having the key spamming issue.
So I contact support directly, they ask for a bunch stuff, which I provide, including receipt, which I provide.
Now they are telling me I just cannot be helped because apparently Amazon is an unauthorized reseller? And no I didn't get it from a third party in Amazon, it is clearly sold by Amazon.com
I have been fighting with CS for 3 days trying to solve this issue, and it just seems as if they don't want to fulfill the warranty.
This topic has been closed for comments
- Razer Support
- 2388 replies
Kingo1105Can you PM me your case number so I can check this on my end? Looking forward to hearing from you soon. *Thread locked to curb conversation to PM.
I bought a Blackwidow V3 last year, and it's having the key spamming issue. So I contact support directly, they ask for a bunch stuff, which I provide, including receipt, which I provide. Now they are telling me I just cannot be helped because apparently Amazon is an unauthorized reseller? And no I didn't get it from a third party in Amazon, it is clearly sold by Amazon.com I have been fighting with CS for 3 days trying to solve this issue, and it just seems as if they don't want to fulfill the warranty.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.