Razer Support isn't working and need Viper dongle | Razer Insider
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Razer Support isn't working and need Viper dongle

  • August 29, 2021
  • 1 reply
  • 4 views

Viper Ultimate dongle is done and can't get another. Also can't contact support thru the site to figure out a solution because it does nothing when choosing Periferal, then mouse and typing serial number and hitting submit. What do i need to do to start a claim?? Have had device 5 mo and has been a good product, but for $150 this hurts
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1 Reply

I can submit a ticket request for a spare dongle on your behalf if it's available in your region. PM me the serial number of your Viper Ultimate along with your mailing address so I can check it for you. *Thread locked to curb the conversation to PMs.